BRANDED ORDERS
We accept PNG and JPG formats with a minimum resolution of 1000px. SVG files can only be sent via email.
- Checkout
- Contact Form
- X
- Nostr
Yes, we’ll send you a digital mock-up, which you must approve before production begins.
You can make changes to your design during the mock-up review process before giving final approval.
SHIPPING
Regular products ship within 2-3 business days.
For certain items, like the SeedSigner Case, shipping may take 1-2 weeks due to part availability.
USA
1-5 Business day transit.
CANADA
5-7 Business day transit.
INTERNATIONAL
1-2 weeks transit depending on the country.
OPTION-01
Scan the QR code to login with your LNURL wallet before placing your order. Once you check out, your tracking information will be updated directly on your account dashboard and can be accessed every time you login with the same lightning wallet.
OPTION-02
If you prefer the legacy system without using LNURL-auth to login, simply provide an email address at checkout to receive your tracking information.
If your order’s tracking number shows no scan for over 15 days (US) or 30 days (INT), we will send a replacement at no additional cost to you.
Please refer to our Refund Policy for further information.
For international orders, an email is required for customs clearance and potential contact for import tax payments.
For U.S. orders, an email is optional.
BULK ORDERS
For certain high-ticket products, a custom quote and lead time will be provided upon request.
Yes, we offer discounts for standard retail products:
- 10-99 units : 20% off (1-3 weeks)
- 100-199 units : 25% off (3-4 weeks)
- 200+ units : 30% off (4-6 weeks)
No.
