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REFUND POLICY

REFUND POLICY FOR OMG21BTC.COM, OPERATED BY ORANGE MANUFACTURING GROUP (ALSO KNOWN AS OMG21)

Updated [824794]

Customized and Personalized Products

  • Non-Refundable: Customized or personalized items cannot be returned or refunded under any circumstances.

 

Standard Return Procedures for International Orders

  • Exclusions: Refunds for international orders will be issued minus the original shipping costs. Items must be returned in their original, undamaged condition within 30 days of delivery.

  • Buyer’s Responsibility: The buyer is accountable for all postage costs and any additional fees required to return the item.

 

Replacement Policies for Lost Shipments

  • Unlimited Editions: If an item is damaged or lost during shipping or lacks a tracking scan for more than 30 days, we will provide a replacement at no extra cost, but this applies only to “Unlimited Edition” items.

 

Limited and Unique Editions: Policy for Lost Items

  • Bitcoin Refunds: For items categorized as “Limited Edition” or “Unique Edition,” if lost, damaged or untracked for more than 60 days, a Bitcoin refund will be issued instead of a replacement.

 

Buyer’s Shipping Obligations

  • Return Costs: Buyers are responsible for all shipping costs associated with returning items for refunds.

 

Policy for Order Cancellation

  • Time Constraints: Orders can be canceled within 24 hours of placement, provided they haven’t already been shipped. Any cancellation requests beyond this period will be subject to our standard return policy.

 

Price Adjustment Limitations

  • Non-Negotiable: We do not offer any adjustments in pricing or match prices either before or after purchases.

 

Error Resolution in Orders

  • Immediate Action: If you receive an incorrect or damaged item, we request that you contact us immediately for a resolution.

 

By proceeding with a purchase, you are acknowledging and agreeing to abide by this Refund Policy.